ABOUT FLUX LASHES
These are lashes made of mink fur. Mink fur is like real natural human hair. It’s soft, lightweight, and of premium quality. Since it is real hair, not every single piece of lash has the same length and thickness. Here at Flux Lashes, all of our mink products are made through a cruelty-free process.
We never harm, kill, nor torture minks in the process of making our lashes. We collect the mink hair through natural shedding.
No. We do not recommend this because it can damage the quality of the hair. We don’t recommend putting mascara on your own lashes either. That’s because when you apply the false lashes with mascara on your natural lashes, some of the mascara will stick on the false lashes, and the false lashes will get dirty. It will be hard to clean the false lashes if that happens.
ORDERS & PAYMENT
We accept PayPal and all major credit cards – including Visa, MasterCard, American Express, Discover, JCB, and Diners Club.
After your payment is verified, it can take up to 24 hours to process and ship your order (does not include weekends or holidays). Purchases made after 9 am EST will not be shipped out until the next business day. If you order after 9 am EST on a Friday, your order will likely be shipped out on the following Monday.
SHIPPING & RETURNS
You can avail it by ordering at least $35 USD worth of Flux Lashes products!
Through our 100-day guarantee, we’ll offer you a full refund or replacement for an item you don’t like or for an item that gets lost in shipping within a hundred days after date of receipt. Remember, no hassles, no questions asked! Read more info here
We issue refunds back to your original payment method 3-5 days from the time you request it. After we issue the refund, it might take 5-7 days before the credit shows up in your statement.
Inform us and we’ll give you a full refund or an item replacement! You just have to send us an email at [email protected] with the words “FL Damaged Item” in the subject line. If you have photos or videos of the damaged item/s, you may attach them as well.
Yup. Flux Lashes is not responsible for any import taxes or custom duties that may be incurred in the process.